The Oriental Mart in Seattle’s Pike Place Market.
We need more people like this. Customer service is bullshit and breeds shitty customers. Which breeds shitty customer service. Why would I want to serve a dick? That validates their dickdom. That tells them that when they’re rude, they’re right. Fuck that. If you respect me, I’ll respect you. I’m the one providing you a service, not the other way around. I didn’t force you into my shop or restaurant, you came of your own free will. I’m willing to provide you a good customer experience if you’re willing to not be rude. Otherwise, fuck off. (This does not hold true for monopolies like Comcast, AT&T, Time Warner, ConEdison, etc. In fact, the opposite should be the rule.)
via Tumblr http://thenelsontwins.tumblr.com/post/70606960435
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